AmeriCommerce was founded in 2005 by Ed Sturrock, Charlie Cooper, and Stefan Barlow, a trio of eCommerce web developers. In 2014, AmeriCommerce was acquired by Capital One and brought under Spark Pay, but became its own business again in late 2017. Today, AmeriCommerce serves over 5,000 online merchants. The company's headquarters are based in Beaumont, Texas. Let’s dive into the Americommerce review and see how it stacks up vs Shift4Shop.
Shift4Shop began development in the late 1990s with the shopping cart software experience of Gonzalo Gil, founder and CEO. Gonzalo developed shopping cart customizations for numerous eCommerce merchants, and he conceived Shift4Shop as the ultimate eCommerce platform that would bring all the most-demanded, necessary features together into one streamlined solution. Shift4Shop is still going strong with new features constantly on the roadmap.
AmeriCommerce claims to be the most powerful eCommerce platform out there, with a feature set to match. On the surface, it seems to offer a great opportunity for online sellers, but a closer look brings to light several limitations. First off, there are product limits on all but the highest plan, and while that may not be a problem for smaller stores, AmeriCommerce also enforces disk storage and bandwidth caps with overage fees. The platform also suffers from some serious issues that have been brought up for years without being addressed, leaving clients to fix the problems themselves through expensive custom development. Plus, support is limited to office. So if you have an issue with one of your Americommerce theme after hours, you’re out of luck.
Shift4Shop, however, puts no limits on our merchants' growth and success. All our plans come with unlimited storage space so you're never restricted in the number of high-resolution images and video you can display to help sell your products. We have no caps on bandwidth either, so you'll never be penalized for the high-traffic days you can generate with our powerful marketing tools. And unlike AmeriCommerce, we understand that online stores don't operate by traditional office hours, so our support staff is available 24 hours a day, 7 days a week, every day of the year. If it's the multichannel selling features attracting you to AmeriCommerce, Shift4Shop also has integrations with Facebook, eBay, Amazon, and more… including our own Buy Button widgets. All of this makes Shift4Shop the perfect alternative to Americommerce.
AmeriCommerce has very few integrations with international payment providers, limiting your business from expanding beyond the US. Even domestic payments are limited because AmeriCommerce lacks integration with many popular payment processors like Square. Shift4Shop, however, has more connected payment processors than any other online shopping cart software, including international payments.
AmeriCommerce touts its one-page checkout as a must-have for your customers, but users report a need for custom development to get it working properly. It's riddled with bugs, like sending customers to an order confirmation screen even if their payment was declined. But Shift4Shop's one-page checkout offers the seamless experience customers demand.
“AmeriCommerce said they were the most powerful cart for mid- to large-sized businesses and I fell for it. My site started racking up bandwidth fees, customers couldn't edit saved carts, and to make it all worse my checkout wasn't even reliable. Bugs on the checkout are a very bad thing. Sure, AmeriCommerce has some big clients, but if you look, each one of them bought custom development to fix the checkout issues."
– Former AmeriCommerce Customer
To use the free SSL security offered by AmeriCommerce, you need to put your checkout under an AmeriCommerce subdomain, like yourstore.americommerce.com. This redirect can hurt customer confidence in your store as the domain name unexpectedly changes, leaving you no choice but to pay extra for SSL or watch your branding suffer. But with Shift4Shop, your checkout is always under your own domain, even if you use our free SSL.
How do free AmeriCommerce themes compete against free Shift4Shop themes?
AmeriCommerce and Shift4Shop both offer a wide selection of free themes to make store design quick and simple, but how do they measure up against each other? Let's take a closer look.
AmeriCommerce has some great-looking free themes that use sleek, attractive design principles. However, many of their free themes are quite basic in appearance and only a few are fully mobile-responsive. Responsive design is a necessity today since the majority of customers prefer to shop on their smartphones and tablets. Ultimately, AmeriCommerce doesn't bring anything new to eCommerce with its free theme selection.
Shift4Shop has a variety of appealing online store builder themes that are built to sell, using modern coding and design conventions to ensure the best possible shopping experience for your customers. Responsive layouts alter to your visitors' screen size and cutting-edge web technology ensures lightning-fast load speeds. This is made possible through Shift4Shop's revolutionary Core Template Engine, a powerful eCommerce framework that utilizes AMP, optimized code structures, and more.
Shift4Shop is integrated with 200+ payment processors including all the popular providers from the US and several other countries. Accept payments wherever your business takes you, all over the globe.
AmeriCommerce doesn't accept nearly as many payment types as Shift4Shop, with industry leaders like Square completely missing, and they only support a few international providers.
Access our Client Success Team 24 hours a day, 7 days a week, all year round including holidays. With multiple support channels available, you'll always have prompt answers to your questions and attention to any unexpected issues. Our team is fully US-based, too, and works right out of our home office.
AmeriCommerce only offers support during office hours Monday through Friday, so if you have an urgent problem at 8 PM, you're out of luck — and if your store hits a snag on Friday evening, you might be out of business over the entire weekend. This simply isn't enough support for eCommerce.