Shift4Shop’s In-Store Pickup Module

Customers always appreciate convenience. A big part of that is being able to shop how they want to. If you sell from a brick-and-mortar location, many of your customers may want an in-store pickup option. This allows them to place their order online and then come to your location to collect their purchase, rather than needing to wait for shipping. It’s also a great substitute for needing to spend time shopping in your store.

While you can set up in-store pickup using Shift4Shop’s main shipping options, our In-Store Pickup module is a specialized built-in feature for offering this to your customers. It provides a streamlined method for setting up in-store pickup and choosing which products qualify.

Top Features

  • Set a physical location for in-store pickup, including your address and operational hours
  • Choose products that qualify for in-store pickup, and choose to restrict them to this option only, regular shipping only, or make both options available
  • CSV import and export for applying these settings to many products all at once


Shift4Shop’s In-Store Pickup Gallery


In-Store Pickup Frequently Asked Questions

  • How do I get the In-Store Pickup module on my Shift4Shop store?

To use the In-Store Pickup module, first ensure that you are using a Core theme. Then, go into the Modules section of your Shift4Shop Online Store Manager and locate the In-Store Pickup module (using the search bar makes this faster). Check the box to enable the module, then click Save. The module is now active and ready for you to set up.

  • Can I change the labels related to how in-store pickup appears on my website?

Yes, you can change all the verbiage in the Store Language settings of your Shift4Shop Online Store Manager.

  • What if I want to offer regular shipping and in-store pickup on the same product?

Simply choose the setting that allows both (“Available for in-store pickup”) and customers will be able to select their preference from a dropdown menu at checkout.


In-Store Pickup Feature Testimonials

“When COVID-19 hit, I needed a safe way to let my existing customers continue to shop. Thankfully I found Shift4Shop, even though my business wasn’t even online at that point (we were just a local hardware store). I was able to quickly set up an online store and emailed all my customers to let them know. Now they can place their orders and pick everything up curbside instead of coming into the building. We’re definitely planning to keep this system after the pandemic, as an alternative for people who want to order from home and save time. Thanks, Shift4Shop!”

October 27, 2020