Order Quote System

Depending on your business, you may need to offer quoted pricing to customers based on their specific needs. This is necessary for many types of custom orders, services, and more. Businesses using this model also need a method for the customer to accept the quote and make their payment. With Shift4Shop, you can create custom quote orders and accept payment for them using our built-in tools.

Shift4Shop’s Order Quotes module provides an easy system for setting up quoted pricing via manual order creation. Manual order creation allows you to set up an order for a customer within your Shift4Shop dashboard so you can take orders via phone or mail. With the Order Quotes module, you can create a quote in the same way as you’d set up a manual order. Your customer will automatically receive an email with the details and a link to the quote, and can make their payment by going through checkout on your website normally. You can set an expiration date for the quote, change it as needed, and even restrict the customer from viewing other parts of your website until they accept.

Top Features

  • Create a custom pricing quote the customer can pay on your website.
  • Choose an expiration date, as well as whether to “lock” customers at checkout so they can view only their quote until they go through with the purchase.
  • Edit quotes freely as you negotiate with the customer.


Shift4Shop’s Order Quotes Module


Shift4Shop’s Order Quotes Feature Gallery


Shift4Shop’s Order Quotes Frequently Asked Questions

  • How do I get the Order Quotes feature?

The Order Quotes feature is included by default on the free End-to-End eCommerce plan as well as the Shift4Shop Pro plan and up. Once you have the module available, you can activate it and set it up in your Shift4Shop Online Store Manager’s Modules section. Activating the module also creates a specific Offline Payment Method and Order Status, each called “Quote,” for organizational purposes in your store. It also generates the Quote Email Template which you are free to edit.

  • When do quoted orders reflect in my sales reporting?

A quoted order will not appear in your sales reports when created, but will be added to your reporting data once the customer completes the order. This ensures your sales reporting is accurate and only shows completed sales, not pending orders.

  • What happens if the customer refuses the quote or doesn’t make the purchase?

If the customer dislikes the quote, it’s up to you to decide if you’re willing to negotiate with them — and if you do, you can edit the quote to reflect the new pricing, or cancel it and create a new one from scratch. If the customer lets the quote expire, it will automatically move to your canceled orders.

Shift4Shop’s Order Quotes Feature Testimonials

“I sell hardware and furniture on my store and we were looking for a way to start offering installation services to local customers. The Quote system in 3dcart is exactly what we needed, since the installation costs are dependent on the purchase and how far the customer is from either of our locations. We’re able to offer repair services more easily now, too, so that’s another stream of income plus a chance to upsell to our repair clients.”

Anonymous April 8, 2020